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Can I edit tickets created by customers in the Jira Service Desk customer portal?

Anonymous
Can I edit tickets created by customers in the Jira Service Desk customer portal?
venITure
You can make simple changes to your request - for example, you can comment and close the requests For more advanced editing functions you can choose between different apps - Apps can be found in the Atlassian Marketplace - Apps extend the standard functionalities of Atlassian products

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