Our partnership with Infobip

Through our partnership with Infobip we can offer you the best solution for customer communication throughout the entire customer journey.

INFOBIP

A global communication giant

Infobip is a global cloud-communication plattform, that enables businesses, to link customer experiences in all phases of the customer journey. The solution from Infobip makes omnichannel communication, user authentication, security standards and contact management in one plattform. With Infobip you can also simplify customer communication and through that raise customer loyalty - all that in a fast, secure and reliable way.

Have not yet heard of Infobip? Well we are quite certain, that you already are an Infobip user! Because whenever you receive authentication notificcations from your bank, from Facebook or Uber, you are usind an Infobip service. Infobip is a true communication giant, supporting businesses in communication with international customers. Approximately 350 billion to 1 million messages are being transferred via the Infobip plattform on a daily basis.

Infobip.com

That is why we are a Infobip partner

venITure cooperates with Infobip, to help Atlassian and many other future oriented businesses create seamless customer experiences throughout the entire customer journey. Toghether we realise digital processes with high velocity, reliability and customised in accordance to individual requirements of our customers. Through our proprietary application Omnichat we enable the linking of the uniqe Atlassian tools with well-known communication plattforms such as WhatsApp or SMS. In doing so we combine internal process optimization with an ideal customer experience management.

SEAMLESS COMMUNICATION

We implement sustainable customer experience management

With the global cloud communicaion plattform of Infobip businesses can react to customer requirements directly and communicate with the customer throughout the entire customer life cycle. With the aid of Infobip we can offer a rich portfolio of solutions, eabling every kind of business to offer their respective customers a fast and efficient service.

OUR INFOBIP SOLUTIONS

SaaS

Moments

Moments is an extensive Omnichannel hub with the purpose of improving customer retention. With Moments you can realize a personalised interaction with the customer and react to the customer wishes through any chosen channel and establish a longterm relationship.

Documentation

Conversation

Conversations is a digital cloud contact center solution. Conversation enables a seemless customer interaction throughout all channels. Easing the workload of service employees and simultaneously ensuring a unique customer experience.

Documentation

Answers

Answers is the chatbot solution from Infobip. We will assist you in designing and implementing an intelligent virtual assistant for your customers. The measure enables us to offer you a new dimension of automation, velocity and service availability.

Documentation

People

Create expressive customer profiles based on demographic, behavioral, engagement, transaction, and mobility data. By means of which you can selectively control your communication and contents to be specified in accordance to your target group.

CPaaS

SMS

Reach your customers with fast and reliable messaging.

Email

Management and create emails within a single integrated platform.

Chat - Apps

Communicate with our customers through a variety of chat apps.

RCS

Interaction with informative, branded and entertaining RCS messages.

Voice

Reach customers around the globe with a clear voice communication.

Mobile notifications

Improvement of user actitvity and engagement through push notifications.

Phone numbers

We offer access to long and short local numbers.

Number Search

We check against numbering sources from initial providers.

Gateway

Server communication gateway.

WebRTC

We provide web browsers and mobile apps with real-time communication capabilities.

IoT

IoT enables the acquisition of data and events for which businesses can learn from the usage patterns of their customers.

Mobile identity

Easy, simple, and secure method for user verification.

MNO Solutions

A2P SMSC

sGate

SBDX

iGate

RCS MaaP Hub

Omnichat

Improve your customer dialog

We are available for individual consulting at any time. We are excited to improve your customer experience management sustainably and create an unique experience for your customer together with you.

Contact now

Our partnership with Infobip

INFOBIP

A global communication giant